21.

  1. A live conversation with an expert.
  2. A means of communication.
  3. A long-distance call service.
  4. A mail delivery system.

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22.

  1. Experts on computer all over the world.
  2. University professors and students.
  3. Those who have similar interests or problems.
  4. Those families whose members live far apart from one another.

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23.

  1. It is sent through the telephone line.
  2. It is received by means of an on-line terminal.
  3. Names or numbers are used to send it to the right place.
  4. It is sent through radio signals.

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24.

  1. It's good and fast.
  2. It's quite reliable.
  3. It's very slow.
  4. It's slow but reliable.

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25.

  1. The development of e-mail in the world.
  2. The advantages of e-mail.
  3. The popularity of e-mail in people's life.
  4. A comparison between e-mail and long-distance calls.

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E-mail is a new way of communication for professionals in every area all over the world. It is a means of "meeting" people with similar research interests or problems. E-mailers "write" letters at leisure on their computers, and then send them through their telephone line to an on-line terminal far away. E-mail addresses -- either names or numbers -- automatically send mails to the right locations. E-mailing is not a live conversation but, unlike the U.S. "snail mail", as American e-mailers call their postal service, reply can be back at once or within hours, depending on how often the receiver checks in his computer.

E-mail can also create friendship and draw families closer. E-mailers sit in comfortable chairs and 'chat' with the unseen friends or relatives in other parts of the country or of the world in front of the screen, feeling like meeting pals over a cup of coffee. Linda, a first-year student at Oxford University in Britain, drops a few lines to her mother in New York whenever she is near a terminal. 'It's funny', says her mother. 'We talk more now than when Linda lived upstairs.'

Sending e-mail is far cheaper than making long-distance calls and it may revive the almost lost art of letter writing. At the time when telephone service is becoming convenient and highly effective, people make calls instead of writing letters. Now e-mail has brought people back to their grammar, vocabulary, coherence and even spelling when their fingers are dancing over the keyboard.

E-mailing brings people together and makes the world even smaller.