16.

  1. Prescription for the woman.
  2. Diagnosis of the woman's condition.
  3. The woman's symptoms.
  4. The woman's medical history.

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17.

  1. She is allergic to penicillin.
  2. She has a choking problem.
  3. She has a skin irritation.
  4. She is allergic to talcum powder.

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18.

  1. Allergy to penicillin.
  2. Application of some ointment.
  3. Allergy to some pain killers.
  4. A bacterial infection.

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19.

  1. Non-penicillin antibiotics.
  2. Anti-inflammatory ointment.
  3. Anti-inflammatory talcum powder.
  4. Non-penicillin antibiotics and ointment.

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20.

  1. She has bad reaction to penicillin.
  2. Her symptoms don't relieve at all after a week.
  3. She feels burning and itching on her skin.
  4. She prefers ointment to talcum powder for her problem.

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M:You seem to have a localized skin rash caused by a bacterial infection. This means that you will have to take some antibiotics. Are you allergic to any medicine?
W:Yes, actually, I had a pretty bad reaction once when I took penicillin. I felt a choking sensation and my tongue was badly swollen.
M:OK, then I'll prescribe an antibiotic without penicillin. You'll have to take one tablet three times a day, preferably immediately after eating.
W:Is there some kind of lotion that I could use on my skin?
M:Yes, I can also prescribe an anti-inflammatory ointment or some talcum powder. Both should help reduce the burning and itching sensation. I recommend the ointment, but I'll prescribe whichever you prefer. Which would you rather use?
W:Then I'll take the ointment, as you suggested.
M:You should apply it wherever you need to. Do you feel that you need some pain killers?
W:Yes, that would be quite helpful, I haven't been able to do anything since this started: it hurts so badly.
M:Well, that should clear it up. If everything looks good, you won't have to come back again. However, if the symptoms don't go away after a week, make sure you come back and see me again.