86. The passage begins with ____.

  1. a personal transition
  2. a contrast between two types of people
  3. a shift from conformity to individuality
  4. a mysterious physical and mental state

87. Which of the following is related with the crisis of spirit?

  1. Emotional exhaustion.
  2. Depersonalization.
  3. Reduced personal accomplishment.
  4. All of the above.

88. Job burnout is a crisis of spirit, which will result in ____.

  1. a personal problem
  2. diminished productivity
  3. an economic crisis in a country
  4. a failure to establish a pool of talent and energy

89. Burnout can be ____.

  1. fatal
  2. static
  3. infectious
  4. permanent

90. Those who are burned-out, according to the passage, are potentially able ____.

  1. to find a quick fix
  2. to restore what they have lost
  3. to be aware of their status quo
  4. to challenge their organization

(Reference keys.)