86. The author relates the story ____.
- from a consumer's point of view
- with a view to punctuating patient rights
- according to his own standards of health care
- based on his own unpleasant medical treatment
87. Apparently, the author's father ____.
- did not like to be called by the first name
- was not well taken care of as expected
- was mistaken for somebody else
- was treated like a businessman
88. As the author implies, his father ____.
- encountered so many impolite physicians
- did nothing but kept quiet in the hospital
- accepted the way he was greeted
- had his diagnosis made wrongly
89. What the story implies is that ____.
- people are what they are called
- nobody likes to be called Harold in English
- a patient should be called as he or she wishes
- a patient should be called by the first name in the hospital
90. The author describes his "Jack" in a tone of ____.
- admiration
- inspiration
- indignation
- expectation
(Reference keys.)